aVDW
aileen VAN DER WALT

1 reviews | Active since Dec 2019

25 Apr 2020, 17:24

Cellphone banking offline

What is going on Std bank Cellphone banking off whole day. I need to bank. And cant login.. The error constantly. Asked standard bank to call me. STILL WAITING.. come on. Really. Just tell me why we cant login to cellphone banking for 9 hrs now.......

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Replies (2)
Standard Bank
Standard Bank's reply26 Apr 2020, 06:01
Official
Hello Aileen, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 Apr 2020, 20:07
Official
Good day Aileen

Thank you for allowing us the opportunity to address the matter.

An e-mail response has been send to you on 28/04/2020

Kind regards

Complaint Resolution Centre
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