CJ
CJ J

1 reviews | Active since Sept 2021

03 Sept 2025, 11:22

CCD Couriers

CCD - Couriers - The Courier company you have selected to deliver my Prestige Banking Card is unreliable and and irresponsible I had cancelled important meetings on Monday 1 September as I was expected to receive my new Bank Card. No communication from CCD Couriers on Monday, But on Tuesday to tell me that the driver had a breakdown New delivery expected this morning between 8 and 10am - Nothing again, no communication My previous bank card is blocked as per your process when ordering a replacement card I have been without a Bank Card for more than a week!!! This is really such an inconvinience and horrible service

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Replies (2)
Standard Bank
Standard Bank's reply03 Sept 2025, 12:13
Official
Dear CJ j,

We are truly saddened to hear about your experience. 

We understand how frustrating this must be for you, and we take these matters very seriously. 

Please be assured that we will address your query with the utmost urgency. We will be taking a closer look into the issue and will get back to you shortly.

Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply03 Sept 2025, 15:20
Official
We would like to thank you for giving us the opportunity to address your matter.  

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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