1 reviews | Active since Mar 2014
CCD courier company is an error,STD Bank do something!
New Prestige card was ordered last week,and CCD courier company phoned me on Friday to ask me endless security questions,I then requested them to deliver my card at least on Monday they said they’ll get back to me,on Saturday morning someone from CCD phoned me again to ask questions and tell me my card will be delivered Tuesday the 6th (today),the reason i asked was i have a payflex payment that should go through today,card delivered today,but still not updated on their CCD system,it still showing card with courier status,I phoned my banker,there’s nothing she can do from her side and i phoned CCD,I’ve spoken to Brendon,he can’t update nor activate the status,he said he has spoken to card department and they say i should wait for 2 hours before they can update the card. Listen,i don’t have 2 hours to wait for my card to be activated,I’ve been awaiting that card for long and my life is on hold now,there’s a lot at stake,I need that card activated on my profile as in yesterday!
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
