JF
Jaylene F
1 reviews | Active since Aug 2016
01 Dec 2020, 15:00
CC Application
I app**** for a credit card and was requested to provide supporting documents. I sent the documents on Thursday and not had any communication since. I called yesterday to escalate and was promised a call which I am still to receive.
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Standard Bank's replyOfficial
02 Dec 2020, 05:14 Hello Jaylene, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Best regards,
Standard Bank's reply02 Dec 2020, 05:14
Official
Hello Jaylene, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
*** *** (fax)
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Best regards,