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omuhle
1 reviews | Active since Jan 2023
19 Oct 2023, 17:01
***** CAUSE BEEN TAKING 3 MONTHS
I would like to put in a hundred complaint about Standard Bank. I logged in a Case and filled in documents in August and the call centre lady did not give me feedback.
I further called in and complained in September a consultant name Abie asked me to do a certified Affidavit and send an ID which I did send them ASAP!!!
No feedback was received it is all a back and forth till when I received an email asking for an ID and Affidavit which are the same documents that I have submitted at 1st. @ Standard Bank I’m so disappointed does it take 3 months to assist??
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
19 Oct 2023, 17:07Good Day Omuhle
level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Oct 2023, 17:07
Official
Good Day Omuhle
level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
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omuhle's updateReviewer Update
19 Oct 2023, 17:34Complaint number ***
o
omuhle's update19 Oct 2023, 17:34
Reviewer Update
Complaint number ***
Standard Bank's replyOfficial
19 Oct 2023, 17:36Good Day Omuhle
Thank you for taking our call.
We have escalated the matter and will provide feedback as as soon as possible.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We have escalated the matter and will provide feedback as as soon as possible.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Oct 2023, 17:36
Official
Good Day Omuhle
Thank you for taking our call.
We have escalated the matter and will provide feedback as as soon as possible.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We have escalated the matter and will provide feedback as as soon as possible.
Kind Regards
Standard Bank Hello Peter Team
***