1 reviews | Active since Dec 2012
Catch a wake up!!!!!!!!!!!!!!!!!
Standard Bank are so *********** as my account has been over to Blake and Associates due to a mistake on their side. According to them I have missed payments which is a huge lie because when I phoned in they lady said Ive missed payments for April, May and June. When I asked her to read the statement when did they received payments she read all the dates which includes those 3 months which I apparently missed to pay. We are under debt review since last year October and they were notified and everything was fine up until 2 weeks ago. Then all this **** started. I have explained my story to so many people at Blake and Associates and every day we start all over. The information was send to standard bank from debt rescue but still they don't update their system. I will open a case of harrassment against Standard Bank and Blake and Associates because it been emails and phone calls non stop and threatening to take my vehicle if I dont pay. So how can they take a vehicle which have been paid EVERY FREAKIN MONTH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Please wake up and get competent people to do the work then we wont be sitting with this issue as you will hear from my lawyer very soon.
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You're matter of urgency is pointless. This situation still hasn't been resolved and it is almost exactly a week later. I am over this incompetence from Standard Bank and will definitely not be making use of them again. How can such a big business struggle to resolve issues like this? Ive been on the phone this morning for 35 minutes and still on hold to get decent feedback. The lady I spoke to wasn't very helpful and didn't even give me a chance to finish my sentence, I asked to speak to her manager and I am still on hold. It is absolutely pathetic service. The mistake is not on my side, she says it is a confusion in dates but you dont contact debt counsellors they must contact you. How will they know to contact you if they don't know that you are confused about the dates. They have been paying since October 2020 and now all of a sudden there is a confusion in dates. Does it really take you 10 months to see that there is something wrong? How pathetic??!! I have been paying Debt Rescue so why should I be the one being irritated by the lawyers if I am not in the wrong. Debt Rescue has been paying you every month. How is this still my fault!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Solve this issue today or I will be going to a lawyer to take this action further!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
You're matter of urgency is pointless. This situation still hasn't been resolved and it is almost exactly a week later. I am over this incompetence from Standard Bank and will definitely not be making use of them again. How can such a big business struggle to resolve issues like this? Ive been on the phone this morning for 35 minutes and still on hold to get decent feedback. The lady I spoke to wasn't very helpful and didn't even give me a chance to finish my sentence, I asked to speak to her manager and I am still on hold. It is absolutely pathetic service. The mistake is not on my side, she says it is a confusion in dates but you dont contact debt counsellors they must contact you. How will they know to contact you if they don't know that you are confused about the dates. They have been paying since October 2020 and now all of a sudden there is a confusion in dates. Does it really take you 10 months to see that there is something wrong? How pathetic??!! I have been paying Debt Rescue so why should I be the one being irritated by the lawyers if I am not in the wrong. Debt Rescue has been paying you every month. How is this still my fault!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Solve this issue today or I will be going to a lawyer to take this action further!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!