Cassie

It is with sadness in my heart that after having a credit card with SBSA for +/- 40yrs, I’ll be cancelling it and making payment arrangements to pay off my outstanding balance. I get charged fees that I don’t understand what they are, since I last used my card 3yrs ago, I’ve hardly dented the debit balance. I’ve been to my branch and phoned the call centre on numerous occasions requesting an explanation, and no one seems to know how to explain these fees to me. It’s sad when you have to deal with inexperienced staff that have no knowledge of financial issues. It’s certainly more cost effective to have a competitor’s credit card.