JP
Julian P
1 reviews | Active since May 2015
08 May 2015, 16:01
Cassh depost fee increase of 428 %
When checking our bank statements, I realised that standard bank increased our cash deposit fee for 2014 to 2015 with nearly 500 %.This is from r7.00 as per previous year to R30.00 per transaction on a society scheme accounts .There is no pricing guide for 2015 on the internet for said account ,and this is a total *******, Taking into account the many black stokvels and burial society ,which make use of this account ,this is a total *******.I submitted a complaint on to CRC in their website 7/5/2015-no response.A deposit of R50.00 cash cost me R30.00 cash deposit fee-ridiculous..Also waiting for feedback from the business banker w.r.t my complaint
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Replies (1)Standard Bank's replyOfficial
11 May 2015, 08:18Hello skytech168,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply11 May 2015, 08:18
Official
Hello skytech168,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
