TM
Thendo M

1 reviews | Active since Jun 2017

21 Sept 2019, 07:54

Cash send **** from standarnd bank

I've send cash send to my child when she got to the ATM she dialed the voucher number and pin and got the msg that says "you cant get the requested amount" she did even got the slip,she went to the bank they told her the money has been withdrawned are we safe as starndank client?i will change to another since we not safe in everything

0
Replies (3)
Standard Bank
Standard Bank's reply23 Sept 2019, 00:44
Official
Hello Lelo, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Sheriline Martin Complaint Resolution Centre
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TM
Thendo M's update23 Sept 2019, 08:01
Reviewer Update
You not solving my problem,i dont get your reply helping
Standard Bank
Standard Bank's reply01 Oct 2019, 14:14
Official
Dear Lelo Thendo

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
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