AS
Anthony S
1 reviews | Active since Aug 2013
28 Jan 2026, 09:46
Cash Send? Cash Take more like.
My cash send transfer was not collected, atm gave an error and the money not dispensed.
Reported with cash send on 20/01/2026, i have a reference number but will not put it here.
after repeated calls and a visit to the branch which your consultants are confused about telling customers to go or not go to the branch, no assistance. still under investigation, and im still without the money. not happy.
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Standard Bank's replyOfficial
28 Jan 2026, 11:19Dear Anthony
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Jan 2026, 11:19
Official
Dear Anthony
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***