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Pauline M
1 reviews | Active since Apr 2021
09 May 2023, 10:01
Cash retracted on atm attached to the bank
Deposited money on standard bank atm and it was retracted went to the bank following day still today ddnt get any feed back why so much time im in need of that cash
Helpful (0)
Replies (9)0
Replies (9)
Standard Bank's replyOfficial
09 May 2023, 10:08Hi Pauline
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 May 2023, 10:08
Official
Hi Pauline
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
09 May 2023, 10:21Hi Pauline
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 May 2023, 10:21
Official
Hi Pauline
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
09 May 2023, 12:54Good day Pauline
Thank you for writing for back to us.
We will follow up with our team and we will be in touch.
Thank you for writing for back to us.
We will follow up with our team and we will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 May 2023, 12:54
Official
Good day Pauline
Thank you for writing for back to us.
We will follow up with our team and we will be in touch.
Thank you for writing for back to us.
We will follow up with our team and we will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
09 May 2023, 15:25Good Day Pauline
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 May 2023, 15:25
Official
Good Day Pauline
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
10 May 2023, 15:05Dear Pauline
We will refer this matter to our team. Please await feedback from us.
Kind Regards
Standard Bank Hello Peter Team
We will refer this matter to our team. Please await feedback from us.
Kind Regards
Standard Bank Hello Peter Team
Standard Bank's reply10 May 2023, 15:05
Official
Dear Pauline
We will refer this matter to our team. Please await feedback from us.
Kind Regards
Standard Bank Hello Peter Team
We will refer this matter to our team. Please await feedback from us.
Kind Regards
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
11 May 2023, 10:55Hi Pauline
Thank you for getting back to us. Please note that we only charge the deposit fee and depending on the account you are using.
Kind Regards
Standard Bank Hello Peter Team
Thank you for getting back to us. Please note that we only charge the deposit fee and depending on the account you are using.
Kind Regards
Standard Bank Hello Peter Team
Standard Bank's reply11 May 2023, 10:55
Official
Hi Pauline
Thank you for getting back to us. Please note that we only charge the deposit fee and depending on the account you are using.
Kind Regards
Standard Bank Hello Peter Team
Thank you for getting back to us. Please note that we only charge the deposit fee and depending on the account you are using.
Kind Regards
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
11 May 2023, 13:04Good day Pauline
We will request our team to check and revert.
Our sincere apologies for any inconvenience caused.
Thank you
Kind Regards
Standard Bank Hello Peter Team
We will request our team to check and revert.
Our sincere apologies for any inconvenience caused.
Thank you
Kind Regards
Standard Bank Hello Peter Team
Standard Bank's reply11 May 2023, 13:04
Official
Good day Pauline
We will request our team to check and revert.
Our sincere apologies for any inconvenience caused.
Thank you
Kind Regards
Standard Bank Hello Peter Team
We will request our team to check and revert.
Our sincere apologies for any inconvenience caused.
Thank you
Kind Regards
Standard Bank Hello Peter Team
PM
Pauline M's updateReviewer Update
13 May 2023, 10:05Thank you so much for the great service and quick response i got from the team keep it up
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Pauline M's update13 May 2023, 10:05
Reviewer Update
Thank you so much for the great service and quick response i got from the team keep it up
Standard Bank's replyOfficial
13 May 2023, 10:20Dear Pauline,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 May 2023, 10:20
Official
Dear Pauline,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***