cash retracted,,,
i make a cash deposit on the 01th February 2021 of 1000 and ATM rejected 100 note then i change it ,after the ATM close i get the message say cash retracted ,,,and also been told that it will take 7 days to be sorted out,,this us a bull**** because i feel like i lost my money down the drain ,,, it is another way for the bank to take our money ,,,,,,,,so big bank but poor on terms of deposit side,,,in other bank i haven't see so bad and inconvenience thing as the money wanted to be used straight away but now we have to wait 7 day maybe just maybe we will get it back ,,,
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Standard Bank's replyOfficial
02 Feb 2021, 00:23 Hello Mbedzi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply02 Feb 2021, 00:23
Official
Hello Mbedzi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***