1 reviews | Active since May 2017

14 Dec 2019, 14:18

Cash jam atm

Cash Deposit Jam at atm, I was at your Chatsworth branch and I needed to deposit money into my account and the cash Jammed only said contact your nearest branch, looking for the security guard at the atms no where to be seen...... AND IT WAS A SATURDAY AT 2PM. Banks are closed. Please can someone contact me urgently!!!!!!!

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Replies (2)
Standard Bank
Standard Bank's reply16 Dec 2019, 20:24
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply15 Jan 2020, 10:25
Official
Dear Shaista Rajcomar

Than you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been resolved.

Kind regards

Clint Petersen
Complaint Resolution Centre
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