SM
Sanele M

1 reviews | Active since Dec 2017

11 Dec 2017, 17:05

Cash Jam

Still awaiting my cash jam from two weeks ago 30 November to be resolved

0
Replies (3)
Standard Bank
Standard Bank's reply12 Dec 2017, 05:42
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

SM
Sanele M's update12 Dec 2017, 08:58
Reviewer Update
My ID number is ********** 950088. I can't provide an account number because I am not a Standard Bank customer
Standard Bank
Standard Bank's reply14 Dec 2017, 14:00
Official

Dear Sanele Mashinini

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

***