CASH jam

I EXPERIENCED A CASH JAM AT CHATSWORTH CENTRE DURBAN ATM WHILE DEPOSITING *** ACC.BEAUTY BY SHANTHA I WAS UNSURE OF AMOUNT DID NOT COUNT BEFORE DEPOSIT I ESTIMATED BETWEEN 2OOO-3000R I NEED HELP PLEASE THE BANK SAYS THEY NEED EXACT FIGURES OR I WONT GET MY MONEY BACK, DO I NEED TO GET A LAWYER OR WILL MY MATTER BE RESOLVED SWIFTLY MY ID *** I DONT WANT TO TAKE ALL THE MONEY I HAVE INVESTED IN YOUR BANK TO ANOTHER PLEASE ANY HELP WILL BE APPRECIATED. UMESH HEERALALL BAGWANDEEN