1 reviews | Active since Sept 2015
Cash Finance Charges on Credit Card
I transferred money from my credit card to my cheque account a few months ago. I was aware I would be charged a fee for this transaction however I was unaware that I would be billed for this on a monthly basis not on the amount that was transferred but on the entire balance on my credit card. I was not made aware of this and queried this with the call centre agent who basically said there was nothing I could do about it. I am very disappointed at this and am being billed around R 450.00 per month in addition to the interest charges on my account. I would like an amicable solution to this matter
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Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
