1 reviews | Active since Aug 2016

20 Aug 2016, 07:52

Cash finance charge? Since when?

<p>So, I noticed a couple of months ago that Ive been charged cash finance fees without ever withdrawing cash from my credit card. All I ever do are inter account transfers which I get charged immediatley for, or pay online using my card which ive never ever been charged for previously. Should I be considering options of moving to another bank where fees are transparent?</p>

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Replies (2)
Standard Bank
Standard Bank's reply22 Aug 2016, 12:02
Official

Good day Zola Bella-Gioia Ndwalane

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply23 Aug 2016, 04:31
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 23 August 2016.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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