1 reviews | Active since May 2021
Cash finance charge on transactions from Nov 2023 in 2026
Cash finance charges on both dates 10 Jan and 10 Feb; with no other cash finance charges since feb
I've called and sent email to transact-; prestige- & privateclient standard bank departments - No replies weeks!!
Got called today by someone claiming to be working from home - informed me about charges in November 2023 triggering this fees.
She told me that any cash transactions made will charge an instant R9 because its cash and then interest till its paid in full; but the cash wallet statements is not shared with the client.
She also failed to understand that that transactions made in 2023, with all their fixed fees and interest was paid in full!
2026 is 2 years and 4 months later - those charges is an error on Standard Bank side
Refund those charges today!!!!
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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