Cash finance charge on credit card account even though NO cash was transacted

Item: Standard Bank
Rating: 1
Author: Ken J

Reviewing my November 2017 credit card statement I see I have been charged a cash finance charge even though I have done no cash transactions through this account.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

30 Nov 2017, 09:13

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply30 Nov 2017, 09:13

Official

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's replyOfficial

30 Nov 2017, 09:24

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 30 November 2017.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank's reply30 Nov 2017, 09:24

Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 30 November 2017.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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