1 reviews | Active since May 2021
Cash finance charge of R47.29 on R250 cash withdrawal
Cash finance charge of R47.29 on R250 cash withdrawal 2 days after making the withdrawal—where in the 2025 Titanium Credit Card pricing guide is this charge? That guide clearly states, "Other banks ATM cash withdrawals R2.65 per R100"
I've called and sent email to transact-; prestige- & ***
No replies for 5 weeks; only the automated "We received your email and will contact you within 48 hours."
Using Google Gemini: To calculate the charge on a cash withdrawal of R250 at a rate of R2.65 per R100, follow these steps:
1. Determine how many R100 units are in R250: R250 \ R100 = 2.5 units
2. Multiply the number of units by the charge per R100: 2.5 \R2.65 = R6.625
Therefore, the charge on a cash withdrawal of R250 should be R6.625.
I want that refund!!!!
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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These charges was an error from SB systems triggered by charges from 2 years ago—they were refunded within 24 hours
These charges was an error from SB systems triggered by charges from 2 years ago—they were refunded within 24 hours