JW
Jacques W
1 reviews | Active since May 2021
12 Mar 2026, 09:03
Cash finance charge
Cash finance charges on both 10 Jan and 10 Feb—where in the Titanium Credit Card pricing guide is this charge? My credit card is paid up in full every month
I've called and sent email to transact-; prestige- & privatecleint standard bank departments
No replies for since mid Feb.
Hellopeter is the only dispute logging that actually works - refund them today!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
12 Mar 2026, 09:55Good day Jacques,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Mar 2026, 09:55
Official
Good day Jacques,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
JW
Jacques W's updateReviewer Update
12 Mar 2026, 10:36Today!!!
JW
Jacques W's update12 Mar 2026, 10:36
Reviewer Update
Today!!!
JW
Jacques W's updateReviewer Update
13 Mar 2026, 09:24No communication Yesterday!!!
JW
Jacques W's update13 Mar 2026, 09:24
Reviewer Update
No communication Yesterday!!!