JW
Jacques W
1 reviews | Active since May 2021
17 Mar 2026, 13:28
Cash finance charge
Cash finance charges on both 10 Jan and 10 Feb—where in the Credit Card pricing guide is this charge? My credit card is paid up in full every month
I've called and sent email to transact-; prestige- & privatecleint standard bank departments
No replies for since mid Feb.
Second review after the first attampt to reach out was ignored with the complaint closure email yesterday in my inbox!!!
If you want to call; speak! Don't drop the call when I say hello
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Replies (1)JW
Jacques W's updateReviewer Update
17 Mar 2026, 15:40Thats what Gordon Bila kept saying on email to me too before the complaint was closed.
Stop with the excuses and handle this matter - your team drop the call each and every time I answer the call!!
Stop with the excuses and handle this matter - your team drop the call each and every time I answer the call!!
JW
Jacques W's update17 Mar 2026, 15:40
Reviewer Update
Thats what Gordon Bila kept saying on email to me too before the complaint was closed.
Stop with the excuses and handle this matter - your team drop the call each and every time I answer the call!!
Stop with the excuses and handle this matter - your team drop the call each and every time I answer the call!!