RM
Robert M

1 reviews | Active since Aug 2017

29 Aug 2017, 09:49

Cash Deposited on ATM

I deposited cash on the 20th and the ATM gave technical error message. I immediately called and they gave me ref num ********** 419 and promised to resolve the problem on the 25th from now on iam being taken from pillar to post. Everytime i call Standardbank Consultants are promising to escalate. This Banks service is worst of its type

0
Replies (2)
Standard Bank
Standard Bank's reply29 Aug 2017, 13:57
Official

Dear Robert Malungane

Thank you for your posting.

Email sent to you requesting more information to investigate the matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Standard Bank
Standard Bank's reply31 Aug 2017, 10:17
Official

Dear Robert Malungane

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***