Cash deposit not reflecting in accdount

Item: Standard Bank
Rating: 2
Author: Joey L

I deposited an amount of R5810. into my cheque account on 7 May 2015 and 4 days later it is still not reflecting in my account. Zanele now informs me after 50 minutes on the telephone that I have to wait 7 to 10 days before it will be cleared!!! This is totally not acceptable!!!

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Replies (1)

Standard Bank's replyOfficial

13 May 2015, 08:33

Hello labuscjm1,

Thank you for your posting.

Kindly note that a feedback has been sent directly to your email and the reference number is ***

Please feel free to contact us should you require further assistance.

Best regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's reply13 May 2015, 08:33

Official