Cash Deposit Not Credited

I went to the Standard Bank Atm in Sandton City to deposit R4980 cash into my Market Link account. The atm swallowed three money and didn't credit my account but gave me a slip stating cash jam. I immediately went into the branch and they said - No problem sir we will de a recon tonight and will sort this matter for you by tomorrow. Well it's been almost a week now! I have bills to pay and children to feed and now I'm suffering because of Standard Bank's faulty machine? Where is the sense of urgency. I phoned the call centre and they said I will have to wait for the report to be concluded. And that they're sorry but they can't do anything but I must be patient please. Not acceptable! I need that money. Where is the urgency!?