Cash deposit delay

<p>Hi. I did an ATM cash deposit last week Thursday and immediately got a technical error but no SMS notification for the deposit. I went into the branch to inform Standard bank of the problem within 5 minutes of the incident. The fault was registered by one of the Consutlants and I was given the Service Request number ********** 520 by SMS. The turnaround time was communicated as 2 days.IT IS NOW 8 DAYS LATER.</p> <p>I am disturbed by Standard Bank's business rule to have the customer wait out the internal investigation until the bank feels they are ready to take action. As a major financial institution, the bank is fully aware of the interest implications this delay has to their benefit. The compounded effect of this kind of business practice for the bank globally HUGELY benefits the bank. The practice is is extremely ************ and DEVIOUS. Pity for your millions of unenlightened customers who are taken advantage of in such a manner.</p> <p>My service request remains unsolved.</p> <p>I believe I am within my rights to expect the interest on the deposit abount to be credited to my account for ALL the days that it did NOT reflect in my account.</p> <p>Regards </p>