TM
Tubatsi M

1 reviews | Active since Dec 2025

31 Mar 2026, 21:29

***** Case

Today R500 was debited from my account without my authorization by Uber, in Capetown while I am in JHB. I called them to block my card and they said they are going to investigate the matter but I have lost faith in them. I've heard too many complaints about cyber attacks meaning Standard Bank is not doing enough to protect our personal information from *******.

0
Replies (2)
Standard Bank
Standard Bank's reply01 Apr 2026, 07:35
Official
Dear Tubatsi, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply01 Apr 2026, 08:47
Official
Dear Tubatsi, 

We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. 

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.

Kindest regards, 
Standard Bank Hello Peter Team 
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