DC
Douglas C

1 reviews | Active since Feb 2025

21 May 2025, 13:10

***** case

After 5 and a half months since I opened a ***** case in which all my money was withdrawn I am now told I cannot get my money back .. investigating was 6 to 8 weeks ,I waited over 5 months to hear this ..this is unacceptable.2 months it was told to me money was traced to ABSA bank .What is the story now ?What's going on here ..my life savings .Why am I being cross questioned Asif I stole my own money ?I worked hard for this money .Why do standard bank do this to their clients ?I invested my money into standard bank not ABSA so what has ABSA got to do with me ?Why did You not question me when I opened the ***** case ?Why after 5 months ?For months I'm back and forth calling the bank for information about this ***** case with no positive feedback.I have been a life long client of Standard Bank .To make Asif I stole my own money??I'm not leaving this here ..I will take this to social media and more other avenues ..This is very disappointing..I think to let me wait for so long is a disgrace ...

0
Replies (2)
Standard Bank
Standard Bank's reply21 May 2025, 13:13
Official
Dear Douglas C,

We truly appreciate you bringing this to our attention.
 
 Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
 
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
 
Kindest regards,
Standard Bank Hello Peter Team
***


DC
Douglas C's update24 May 2025, 08:20
Reviewer Update
Good morning after battling 5 months to get back my money that was invested in Standard bank I am told standard bank is not responsible for my money being *****ulently being removed, remember this money was invested in a market link account,my life savings ,money I worked so hard for,I don't think I want to mention the amount because it's a lot of money ,how do I go about my daily living with all my money ****** ,I invested my money into a bank I strusted but look at the outcome ,now the bank I invested my money with tels me they not responsible?Do you do this to all your clients ?Clients that trust you as a bank ..I cannot accept this