HM
Henry M
1 reviews | Active since Jun 2024
06 Jun 2024, 13:57
***** case
I have been a loyal customer of Standard bank for 20 years now. I have logged a ***** case 2 weeks ago and nothing has been done. If I haven't called during this time my ***** case would have expired. This will be the second time standard bank let me down in a ***** case. The first time I received a false confirmation letter done by a standard bank employee.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
06 Jun 2024, 14:22Good day Henry
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Jun 2024, 14:22
Official
Good day Henry
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
HM
Henry M's updateReviewer Update
06 Jun 2024, 14:25When will this issue be resolved?
HM
Henry M's update06 Jun 2024, 14:25
Reviewer Update
When will this issue be resolved?
Standard Bank's replyOfficial
06 Jun 2024, 17:54Good day Henry
Thank you for coming back to us.
Our team is still looking into this matter and will be in touch with you. We are doing our best to ensure that all your concerns are amicably resolved.
We value your continued support and patience.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for coming back to us.
Our team is still looking into this matter and will be in touch with you. We are doing our best to ensure that all your concerns are amicably resolved.
We value your continued support and patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Jun 2024, 17:54
Official
Good day Henry
Thank you for coming back to us.
Our team is still looking into this matter and will be in touch with you. We are doing our best to ensure that all your concerns are amicably resolved.
We value your continued support and patience.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for coming back to us.
Our team is still looking into this matter and will be in touch with you. We are doing our best to ensure that all your concerns are amicably resolved.
We value your continued support and patience.
Kindest regards
Standard Bank Hello Peter Team
***
HM
Henry M's updateReviewer Update
10 Jun 2024, 11:14Still no joy in my case. Days has passed and still no loyalty towards an more loyal client. Seems as if Standard bank has no priority for crime!
HM
Henry M's update10 Jun 2024, 11:14
Reviewer Update
Still no joy in my case. Days has passed and still no loyalty towards an more loyal client. Seems as if Standard bank has no priority for crime!
HM
Henry M's updateReviewer Update
06 Apr 2026, 07:48Still no feedback till this day. Been years now
HM
Henry M's update06 Apr 2026, 07:48
Reviewer Update
Still no feedback till this day. Been years now