AK
Aquinetta K

1 reviews | Active since Sept 2020

26 Apr 2025, 11:39

***** case

On the 14th of April I logged a ***** case in my account, They said I must send an email with the supporting documents and case number and I did so, but I haven't received any feedback even a call from standard bank, I had the same incident logged at Capitec but I used different accounts to transfer but capitec has concluded the case

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Replies (1)
Standard Bank
Standard Bank's reply26 Apr 2025, 11:57
Official
Dear Aquinetta K, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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