ZS
Zizipho S
1 reviews | Active since Apr 2018
22 Jul 2024, 11:36
***** Case
I logged a ***** case on the 2nd of April with Standard Bank and to date I have not had one valid reason or point why the case is taking so long except that they are busy with the bank agent. I am paying ridiculous fees on the credit card which if i did not pay i would be blacklisted.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
22 Jul 2024, 11:42Good day Zizipho.
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jul 2024, 11:42
Official
Good day Zizipho.
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
ZS
Zizipho S's updateReviewer Update
22 Jul 2024, 11:55Well this is the same story i get that someone will get back to me and they never do.
ZS
Zizipho S's update22 Jul 2024, 11:55
Reviewer Update
Well this is the same story i get that someone will get back to me and they never do.
Standard Bank's replyOfficial
22 Jul 2024, 15:45Dear Zizipho
Our team is still investigating , we will be in touch with further feedback.
Please be on the look out for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is still investigating , we will be in touch with further feedback.
Please be on the look out for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jul 2024, 15:45
Official
Dear Zizipho
Our team is still investigating , we will be in touch with further feedback.
Please be on the look out for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is still investigating , we will be in touch with further feedback.
Please be on the look out for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
ZS
Zizipho S's updateReviewer Update
30 Jul 2024, 13:04I received notification yesterday that my query has been closed which is not true because no one has provided me with any feedback.
ZS
Zizipho S's update30 Jul 2024, 13:04
Reviewer Update
I received notification yesterday that my query has been closed which is not true because no one has provided me with any feedback.
Standard Bank's replyOfficial
30 Jul 2024, 13:12Hi Zizipho
Thank you for getting back to us. We will follow up and provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Jul 2024, 13:12
Official
Hi Zizipho
Thank you for getting back to us. We will follow up and provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***