JB
Juan B
1 reviews | Active since Dec 2010
15 Sept 2021, 02:55
Carelessness Big Brother attitude of Standard Bank
On 14 Sep 2021 after card been declined at Mica (Embaresment) I go around corner to draw money from Standard Bank ATM , card swallowed no incorrect pin noting , use other card card swallowed no incorrect pin nothing , just been requested to retain your cards ? Nobody phoned me or send me SMS or an E mail , had to hike home no money no petrol embaresment , phone Standard Bank one is more sorry than other one , can’t tell me why , outcome today have to ask off from work and a lift to see Branch , Do Standard Bank Care no , hope my car is safe but do they care no
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Replies (2)JB
Juan B's updateReviewer Update
15 Sept 2021, 10:20At Bank account have been closed with court order , with informing client or consulting with client of 36 years plus , prove of payment have been provided , no food , no petrol , no electricity My bank is dragging their feet , thank you for caring , you are the best of best if you want sleep hungry please bank with Standard Bank
JB
Juan B's update15 Sept 2021, 10:20
Reviewer Update
At Bank account have been closed with court order , with informing client or consulting with client of 36 years plus , prove of payment have been provided , no food , no petrol , no electricity My bank is dragging their feet , thank you for caring , you are the best of best if you want sleep hungry please bank with Standard Bank
Standard Bank's replyOfficial
16 Sept 2021, 02:50Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply16 Sept 2021, 02:50
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)