HH
Hi H

1 reviews | Active since Nov 2023

03 Dec 2023, 20:15

CARELESS SERVICE BY STANDARD AGAIN

its been more than a week that wrote week, a week back i got reply from Standard Bank Hello Peter like this is not suppose to happen we will investigate and get back but i did not get call/email/message from them SUCH A CARELESS SERVICE BY STANDARD BANK, just stay away from these type of banks guys, i will close all my accounts with this bank

0
Replies (1)
Standard Bank
Standard Bank's reply03 Dec 2023, 21:42
Official
Dear Nunnayesu ,

Thank you for reaching out to us and expressing your concerns about the delay in our team contacting you. We apologise for any inconvenience this may have caused and understand how important it is for you to receive prompt assistance.

Please be assured that your request is of utmost importance to us, and our team is actively working on resolving this matter as quickly as possible. We understand the frustration that comes with waiting but rest assured that we are dedicated to providing you with the best service and will get in touch with you as soon as we can.

In the meantime, we appreciate your patience and understanding. If you have any further questions or if there's anything else we can assist you with, please feel free to let us know. We genuinely value your business and are committed to providing you with a positive experience.

Thank you again for choosing us as your banking provider. 

We appreciate your trust and look forward to resolving your issue shortly.

Kindest regards
Standard Bank Hello Peter Team 
***