BB
Bennito B
1 reviews | Active since Nov 2018
10 Nov 2018, 20:11
Cards ATMs Offline. No communication
So today, 10 November 2018, services went offline. No one notified anyone of this. I drove to Joburg for Christmas shopping only to find out my card is not working in whatever way. Had to borrow money from friends to get lunch. This is not fair. Horrible Horrible. I need a refund for my wastage on petrol. Otherwise I'm switching to FNB , that's me and my entire family.
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Standard Bank's replyOfficial
12 Nov 2018, 10:46 Dear Bennito
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply12 Nov 2018, 10:46
Official
Dear Bennito
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***