VR
Victoria R
1 reviews | Active since May 2012
01 Dec 2015, 15:17
CARD SWALLOWED AND I MUST PAY
Card was swallowed at woodmead ATM - on getting a temporary card inside the branch I was not made aware that I will be charged R125 for a little piece of plastic (debit card) not even a chip card! I must pay for the faulty machines of standard bank - this is an unreasonable amount of money for a piece of plastic!!!
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Replies (1)
Standard Bank's replyOfficial
02 Dec 2015, 10:14Hello victoria7,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply02 Dec 2015, 10:14
Official
Hello victoria7,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***