CM
Craig M
1 reviews | Active since Nov 2009
20 Aug 2015, 12:29
Card Still Not Activated
Hi,<br> <br> Despite telephone calls to Gabriel and Denzil (apparently our business banker(s)) one of our internet banking card is still not activated.<br> I have phoned.<br> I have emailed.<br> I have logged complaints on the web site.<br> <br> The amount of contact I have attempted to make, in my opinion, reflects a level of service bordering on gross negligence.<br> <br> All we require is that the card be activated to that Sean can also access internet banking while I am abroad. Too late now, we have to share access. No choice left.<br> <br> It's pathetic.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
21 Aug 2015, 08:57Hello jimmy,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply21 Aug 2015, 08:57
Official
Hello jimmy,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
