CM
Craig M

1 reviews | Active since Nov 2009

20 Aug 2015, 12:29

Card Still Not Activated

Hi,<br> <br> Despite telephone calls to Gabriel and Denzil (apparently our business banker(s)) one of our internet banking card is still not activated.<br> I have phoned.<br> I have emailed.<br> I have logged complaints on the web site.<br> <br> The amount of contact I have attempted to make, in my opinion, reflects a level of service bordering on gross negligence.<br> <br> All we require is that the card be activated to that Sean can also access internet banking while I am abroad. Too late now, we have to share access. No choice left.<br> <br> It's pathetic.

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Replies (1)
Standard Bank
Standard Bank's reply21 Aug 2015, 08:57
Official
Hello jimmy,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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