Card send to wrong province
I got a phone call from Standard Bank, to upgrade my credit card, I was then promised that I can pick up my Credit card at Fish Hoek branch.
Got my sms you can come and pick up your card in Boksburg just a mere 1600 Km from where I live.
I have even send a mail asking that my card is forwarded to the correct branch but have not received any reply from Standard Bank accept another sms saying that I must pick up my card at Boksburg.
Can you kindly forward my card to the correct branch.
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Standard Bank's replyOfficial
28 Mar 2019, 11:18Hi Marieta
Thank you for posting a comment.
Firstly we do apologise for this inconvenience caused to you.
We will follow up on this matter and we will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Thank you for posting a comment.
Firstly we do apologise for this inconvenience caused to you.
We will follow up on this matter and we will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's reply28 Mar 2019, 11:18
Official
Hi Marieta
Thank you for posting a comment.
Firstly we do apologise for this inconvenience caused to you.
We will follow up on this matter and we will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Thank you for posting a comment.
Firstly we do apologise for this inconvenience caused to you.
We will follow up on this matter and we will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***