CARD REPLACEMENT FEE IS THEFT

I tried to withdraw money at approximately 7.30am on Saturday 30 October at the Standard Bank ATM in De Waal Rd Fish Hoek in Cape Town,firstly that ATM is so old its about to fall apart,its a terrible ATM that shouldve been upgraded years ago but nontheless i have to use it occasionally.So i inserted my card and immediately the machine started making strange noises so after a while i started to press CANCEL but nothing happened,it continued to make noises then it Restarted and did a few other things while i continued to press CANCEL but to no avail,my card was not appearing or being ejected at all and by now 45minutes had passed and i was getting more upset by the second.Well obviously by now the ATM was not giving my card back so short of sitting there to check that some con artist didnt remove my card when i left,i had to cancel it!! i had no other option...So i had to get a new card and they charged me R145 for the card and it was not my fault and there was no wrongdoing on my part so i want that R145 put back in my account otherwise im closing it and going to a Bank that will look at the circumstances first before they deduct money from my account,its totally out of line,enough is enough.thank you