A
Anonymous
1 reviews | Active since Jan 2020
10 Jun 2022, 11:54
Card Renewal
I need to renew my card, I went to the Bank and received no help, after phoning the customer care centre I still received no help. It has been two days and many calls and e mails later AND STILL NO ASSISTANCE!! What on earth must we do to get assistance from such a huge institution!
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Standard Bank's replyOfficial
10 Jun 2022, 12:15Dear Paul Mills,
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply10 Jun 2022, 12:15
Official
Dear Paul Mills,
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team