Card not working overseas after being activated

This is the second time I am writing this complaint since you couldn't bother with the one I sent through on your website.<br> <br> I activated my credit card for international travel to India in December 2015, I activated it on the standard bank app and I also followed up with the call and the lady ensured me that my card was activated to use in India. <br> <br> Imagine my shock and embarrassment when I tried to make a payment in India and the card wouldn't work anywhere!!! I did not have access to a phone to dial internationally for some time to fix this, and the app still showed my card as being activated to work overseas. All this after I take all the precautions on my side and you could not do one simple thing. <br> <br> I have been a standard bank customer for 10 years, and this is just unacceptable, I pay all my bank fees for the purpose of convenience. I travel overseas a lot, and will consider moving banks just for this reason!!! Also please respond to your client complaints, I sent through a complaint on your website in January and to date I have no response.