YM
Yvonne M
1 reviews | Active since May 2015
30 Oct 2021, 18:05
Card not working
I have never been so embarrassed in my entire life. I went to the shops to shop and when I was supposed to pay my card declined. I went to the atm trying to withdraw and was not able to. I checked my app to see my limits and I didn’t exceed my limits . I am so angry as to why my card is not working. I’m so so angry that I have funds in my account but I can’t use my account. Yoh Standard bank. I think I must just change to FNB . I am so disappointed, during the week the app was not working today I can’t use my card. I am so angry , you humiliated me .
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Standard Bank's replyOfficial
31 Oct 2021, 20:16Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Standard Bank's reply31 Oct 2021, 20:16
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***