PN
Pree N

1 reviews | Active since Nov 2016

28 Feb 2017, 18:28

Card not Working

<p>I have various issues with my account , Fro some reason my cheque card no no longer exist when i try to log into internet banking , i have been upgraded to a gold cheque account which no one know show and when but never received the new card , when i went to apply for the upgrade of my account i was told that the account is already an elite gold plus account but i cannot qualify for the card , Why ,because there was unpaids on the account ,What nonsense , i have much more to say and i need my card to work .</p>

0
Replies (2)
Standard Bank
Standard Bank's reply01 Mar 2017, 10:14
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply31 Mar 2017, 10:39
Official

Dear Jasmen Chundurduth

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***