1 reviews | Active since Jul 2011
Card locked abroad despite setting it up for use - No response from SB
I set my card up for use abroad and the first time I attempt to use it, for some reason I cant.
Perhaps its locked, I dont ****ing know, theres no sms's, emails, or any form of notification to indicate why I cant access my own account.
I cant make a call to standard bank to fix this, I cant set up call roaming nor can I afford a roaming call to get access to MY OWN ****ING MONEY.
Is there some way to get access to my own money, with my own card, for use in the country I stated I'm in
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Ryan
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Ryan
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***