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Tania S

1 reviews | Active since May 2015

18 Jul 2023, 09:02

CARD LOADED ON MY CREDIT REPORT *****!!!!!!!

6 days ago STANDARD BANK loaded a MASTER CARD on my CREDIT REPORT, WHY I do not have ANY business with STANDARD BANK. Get this sorted. Next stop Ombudsman.

0
Replies (14)
Standard Bank
Standard Bank's reply18 Jul 2023, 09:13
Official
Hi Tania

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply09 Aug 2023, 11:50
Official
Hello Tania

Thank you for getting back to us and making us aware that the matter has not been successfully resolved. 

We have requested our team to further investigate and provide you with an update. 

Your patience is appreciated. Our team will be in touch

Kindest regards, Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply18 Aug 2023, 17:09
Official
Dear Tania

Thank you for getting back to us, we will revert with feedback as soon as possible . 

Kindest regards 
Standard Bank Hello Peter Team 
***
TS
Tania S's update18 Aug 2023, 17:16
Reviewer Update
Not good enough!!!
If this is not done by MONDAY 21 AUGUST 2923
I WILL take it to the media and open a ***** case

Standard Bank
Standard Bank's reply19 Aug 2023, 09:07
Official
Dear Tania

We will flag this matter with our team.

We will be in touch with further feedback.

Our sincere apologies for the inconvenience caused.

Kindest regards 
Standard Bank Hello Peter Team 
*** 


Standard Bank
Standard Bank's reply12 Nov 2023, 08:10
Official
Good Day Tania

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience.

Kindest regards 
Standard Bank Hello Peter Team 
***
TS
Tania S's update14 Nov 2023, 13:26
Reviewer Update
When is this going to be sorted???????
Standard Bank
Standard Bank's reply14 Nov 2023, 13:32
Official
Dear Tania
 Thank you for getting back to us, we will revert with feedback as soon as possible . 

Kindest regards 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply05 Dec 2023, 09:53
Official
Hi Tania

Thank you for getting back to us. 

Please note that you need to contact the credit bureau directly to be assisted further with the enquiry.

Kindest regards 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply05 Dec 2023, 10:17
Official
Hi Tania

Thank you for getting back to us, we will revert with feedback as soon as possible . 

Kindest regards 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply18 Dec 2023, 16:48
Official
Dear Tania

We value your correspondence back to us.

Please be aware that our team will follow up.

We'll be in contact with further feedback.

Kindest regards 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply12 Jan 2024, 18:03
Official
Hi Tania

We will follow up and get back to you.

Kindest regards 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply12 Jan 2024, 18:07
Official
Hi Tania

Please allow our team time to look into this matter.

Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team *** 
TS
Tania S's update12 Jan 2024, 18:31
Reviewer Update
You have until Tuesday 16 January 2024
If no response I am going to a branch with SAPS