CARD *****! LIES AND COVER - UPS

On the 18th september 2018, I advised standard bank ***** department to stop my credit card immediatley as I suspected ***** on the credit card. The credit card limit is R10 000 per day ATM withdrawals, MAXIMUM, however on the 17th September there was withdrawals made up to R16 000 at ATMS?? I was advised by the banker to destroy the card and same was IMMEDIATLEY done ( I have witnesses!!!), However, STANDARD BANK had FAILED TO STOP MY CREDIT CARD AND SURPRISINGLY THE DESTROYED CREDIT CARD WAS STILL BEING USED FOR PURCHASES??

I am sick fed up and tired of going up and down to your ***** department for resolution herein, despite numerous requests and follow ups AND 3 MONTHS LATER, they have been rude and ********* failing to explain to me, WHAT OCCURED ON MY CREDIT CARD ACCOUNT?? They have re-imbursed me R3000 thereafter when i queried where is the rest of my money, they simply and spitefully reversed the R3000??

I WANT ANSWERS !!! AND I WANT MY R6000 BACK PLUS BANK CHARGES! YOU HAVE FAILED TO KEEP YOUR FACILITIES SAFE FOR CUSTOMERS TO USE! NOW YOU ARE ATTEMPTING TO RECOVER FUNDS FROM ME THAT YOU ARE FULLY AWARE OF WAS **********LY TAKEN FROM ME, DUE TO YOUR LACK OF CARE, SAFETY AND YOUR *********** ***** DEPARTMENT WHO FAILED TO ACCOMPLISH A SIMPLE TASK LIKE STOP A CREDIT CARD FROM BEING USED! YOUR *********** ***** DEPARTMENT HAS FAILED YET AGAIN TO DELIEVER . PATHETIC SERVICE INDEED.