AB
Angelia B

1 reviews | Active since Jul 2015

24 Aug 2015, 14:02

Card *****

Very dissapointed once again in Standard Bank service, I put a complaint of ***** in June while I was overseas,had major hassles not having access to my account over there and no finances in Canada, they made a ***** case and they gave me a new card when I arrived back in Durban, and since then I have heard nothing from them again, we are looking at over R6 500.00 ***** on my card, I phone the toll free number and they tell me to email the bank and ask what is going on. I am sorry they should of come back to me, why must I go run after them am totally fed up that I was not reimbursed straight away by the bank, am seriously going to change banks, and I want my money back, this is not the first time I have had ***** on my card.

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Replies (1)
Standard Bank
Standard Bank's reply25 Aug 2015, 11:00
Official
Hello Avananj,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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