AA
Ayanda A

1 reviews | Active since Apr 2019

07 May 2021, 08:43

Card *****

My card and cellphone were ****** from my car, and to he same day the card was used for withdrawals and swiping. I never shared my password with anyone else. I reported the ***** to standard bank & opened a case with SAPS. My case was declined by standard bank due to the fact that my pin was used which I have no knowledge of how they got it. I'm left disappointed with standard bank treatment because now I have lost my money. Worse part I had just opened this account hoping that I've chosen the right bank, bad mistake I'm left to regret. Bad security

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Replies (1)
Standard Bank
Standard Bank's reply07 May 2021, 15:34
Official
Good day Ayanda April

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 
Complaint Resolution Centre 
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