CARD ENQUIRY NO ASSISTANCE JUST HARAZMENT

This is my 3rd complaint on Hello Peter. On the 11th June somebody contacted me and told me my credit card was not paid for 6months. This is not true. I did not take a payment holiday. I paid (for the last if I am not wrong 10 years) each month this credit card still to the same internet baking eft from standard bank to standard bank on the same account number.

Well all heel broke loose - Standard bank then started phoning me up to 3x a day...harassing's me, belittling me telling me my payments does not reflect. I am wrong,. They will blacklist me etc. I forwarded the proof of payment, The beneficiary details - everything I could get (if I am not wrong 32 times now since the 11th) a Meshack and Nicole promised to resolve the issue.

Meshack came back and said he cannot trace this payments though it has been paid into standard bank....(big black hole eating our money and then it is untraceable)

Nicole phoned promised she will help....well now it is out of office replies and absolutely no feedback YET THE CALLS CONTINUES EVERY DAY 1, 2..3 TIMES...

How can money disappear which has been paid into standard bank for years .. HOW CAN NOBODY RESOLVE MY ISSUE OR HELP ME

HOW CAN NOBODY PUT A NOTE ON A FILE THEY IVESTIGATING, HOW CAN CALLS JUST COTINUE AND CONTINUE...HOW?

I fail to understand

I DID NOT RAN AWAY...I am tracible, I communicate daily from my side trying to resolve the issue. Yet...STADNARD bank treats me as a ********. a person on the run....a person that must be locked up

and to be honest some of the people working in the call center is utter rude, unmannered, shouting at me..does not want to listen.

How CAN WE SAY STANDARD BANK IS A BANK THAT CARES ABOUT HIS OR HER PEOPLE

I AM SMALL FRY....AND YOU TREAT ME LIKE THIS. I ASSUME IF YOU OWE MILLIONS OF RAND YOU SENT HITMEN OUT TO TRACE THE PEOPLE

I AM SO SO SO STRESSED AND FEELS LIKE RUNNING AWAY...

CAN SOMEBODY TAKE THE TIME TO LOOK FOR MY PAYMENTS (IT HAS BEEN MAILED TO CREDIT CARD COLLECTIONS AND CREDIT CARD ENQUIRIES AND MESHACK KHOSA AND NICOLE...

I WILL MAIL THIS EMAIL TO ALL STANDARD BANK ADDRESSESS THAT I CAN TRACE IN THE INTERNET TO TRY AND SEAK INTERVERNTION IN THIS MATTER