Card Division Pathetic Service

In mid-March I had to get a new credit card issued due to attempted ***** on my account. I asked that the new card be delivered to the OR Tambo branch for me to collect. Since then my card has been delivered to K90 Branch, Boksburg Branch, and now to Kempton Park Branch! I tried to collect from Kempton Park Branch last week, but the queue to get in was out the door of the Mall. I tried again this morning early - same result. And all this time I have had to pay R4 per transaction each time I want to use the card because I must transfer funds as I have not got my card. I've complained, I've phoned, and each time I get assured that my card will go to the correct branch. I've now had enough! I want my card delivered to me at no cost to me. It's been 4 months!!!! Come on Standard Bank!