TM
Thulani M

1 reviews | Active since May 2016

01 Sept 2022, 08:35

Card delivery

Worse service ever. We app**** for a card online on the 21st of July till this day the card has not been delivered, been doing follow up since last week wednesday only to get "we sincerely apologize for inconvenience caused the matter has been escalated to the card department.

0
Replies (1)
Standard Bank
Standard Bank's reply01 Sept 2022, 08:43
Official
Good day Thulani

This is not the level of service we strive for. We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible. 

Kind regards 
Standard Bank Help Centre 
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